1.     The rise of managed services for SMBs ­ while the uptake of cloud services has helped drive a demand for managed services in 2012, it’s SMBs who will benefit in the new year. As with most technologies as they move towards maturity and commoditisation, managed services providers have now reached a level of expertise that they can bring to bear in the SMB market. As a result, next year we’ll see increased adoption of managed services by smaller companies who are able to realise the cost and efficiency benefits of moving all of their IT across to a provider with greatly reduced risk. Related Posts:Five business tech trends for 2013New reporting and analytics tool for online retailers