Frequently berated for the poor security performance of its software, Microsoft is due to release a major overhaul of its Windows XP operating system adding significantly improved protection. Windows XP Service Pack 2 is a free add-on for the software but, unlike the patches released by the company [...]
Archive for October, 2010
October 10th, 2010 - 8:38 pm § in News
News in Brief
Improving on the Business Card Business cards are useful for giving somebody your contact details but not much more, and brochures let you give people plenty of information about your organisation but are usually too bulky. The Bizcard Booster provides a happy medium between the two. Like all the be[...]
October 10th, 2010 - 8:35 pm § in News
DTI Plans Consumer Protection Reform
Trade and Industry Secretary, Patricia Hewitt this month announced plans for a radical shake up of consumer protection laws. In a speech to the Consumers’ Association Hewitt unveiled a consultation document which will form the basis of the government’s consumer policy over the next ten years. On[...]
October 10th, 2010 - 8:33 pm § in News
Spyware Problem on the Rise
In a recent survey of IT managers carried out by PC manufacturer Dell, over half of the respondents said that their company had been infected with spyware and 56 per cent said that the problem was placing an increasing burden on the company IT department. Although 65 per cent of managers said their [...]
October 10th, 2010 - 8:32 pm § in News
Business Benefits of Instant Messaging Ignored
A study carried out by Manchester Business School on behalf of Telewest Business has found that just one third of UK businesses provide their staff with instant messaging technology. Of the companies which used instant messaging, 58 per cent said that it provided a benefit to the business. Instant a[...]
October 10th, 2010 - 8:30 pm § in News
3G and Smartphones driving European Mobile Market
The western European mobile phone market is still seeing double digit growth and will be driven throughout 2005 by increasing take-up of 3G services and converged voice and data handsets. Analyst company IDC says the handset market saw 19 per cent growth in 2004 and predicts a further 12 per cent gr[...]
October 10th, 2010 - 8:27 pm § in News
Customer Service Outsourcing Projects Doomed
At Gartner’s Customer Relationship Management Summit in London this month the research company predicted that 80 per cent of organisations that outsource customer service and support contact centres with the main aim of cutting costs will fail by 2007. The company also pointed out that while the w[...]