The real issue for this market is the universal copier printer (UCP) – that’s really encouraging users to embrace colour technology. The introduction of UCPs, or colour enabled devices. There are two flavours, colour enabled for those customers that require occasional colour and then there are those that require a high percentage of colour documents so they need more of a dedicated machine. Different levels of support are required. One of the key issues for the office market is that a number of documents are coming back in house. So if you think of some of the marketing collateral things that were outsourced to print shops before, those sort of short runs are coming back into the office because customers[…]